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Dear Robert and Jessie,

I just finished a training session with Jessie and want to keep this brief:

THANK YOU for providing the quality and scope of support through your helpdesk.

Jessie demonstrated to me how I envisioned a helpdesk operates in well-structured company:

– Jessie listened carefully to my question

– He addressed my Q by showing me the solution with words I could easily follow

– He was very patient when I asked the same Q a few more times to make sure I understood

– He was available until I had all my Q answered

CONGRATULATIONS to such a helpdesk performance, I can highly recommend Multisoft to anyone!

Thanks, Jessie,
Peter R.
Switzerland

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