‘MultiSoft; your team really stepped up to the plate and helped us out of a bind with our web issues yesterday. The customer service from Jessie and the commitment to help from all of the team was outstanding.’
Doreen M., Las Vegas
First off what is a Cloud? MLM Software on the Cloud? I was expecting that question. Cloud computing covers anything that involves delivering hosted services over the Internet. In that sense MultiSoft has always been on the cloud but what we have done now is to move our hardware infrastructure to the cloud.
You are probably familiar with Google and Amazon, both of these industry giants use cloud computing but it’s not just a matter of trying to keep up with trends. MultiSoft spent a lot of time evaluating alternatives and determined that the cloud provides the best way for us to:
a) provide up-to-date software running on the latest operating systems and current hardware.
b) be “greener”, as energy used for computations in the cloud are far less than the average for non-cloud environments since resources are securely shared and thus more efficiently used.
c) increase system reliability and speed.
For MultiSoft customers it means no downtime when upgrading computer systems or software. In the past, when we needed to move to a faster CPU, add additional hard-drive space or increase memory on our servers we have had to bring customer’s systems down while these updates took place, sometimes for hours, there is no good time for this to occur.
With a cloud-based infrastructure, computational power and speed, additional disk space or memory can all be added with little to no downtime. This means that we can react quickly to the changing growth demands of our customers.
In a traditional hardware deployment you make backups of key information and then in the event of a failure you recover from the backups on to new hardware. While you can plan for this occurrence, when it happens it can result in hours or sometimes days of downtime. With the deployments in the cloud a new virtual server can be configured in minutes and the website be back up shortly thereafter.
The private cloud MultiSoft uses has privacy and security controls to ensure that only the people you want to access your data are able to. As always MultiSoft is Payment Card Industry (PCI) compliant so all of a client’s and all of their users private data is maintained at the highest levels of security.
MultiSoft will continue to explore new technologies on the cloud to further improve our customers’ and their users’ experience.
“Amit” – Amitabh Dey
Chief Technology Officer – MultiSoft Corporation